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Reseller Accounts ​

The Reseller Accounts section allows administrators to create, manage, and impersonate reseller accounts.

Reseller Accounts list with the Resource usage column

Overview ​

URL: /admin/resellers

This page displays a list of all reseller accounts along with the following columns:

  • Name - Display name of the reseller
  • Username - System username used for login
  • Hosting Plans - Total number of hosting plans created by the reseller
  • Hosting Accounts - Total number of hosting accounts managed by the reseller
  • Resource usage - Current accounts, disk, and bandwidth usage against the reseller's limits (see Resource Limits)

Actions ​

  • Login - Impersonates the reseller and opens their dashboard
  • Edit - Update reseller info and credentials
  • Delete - Permanently removes the reseller account

Search and Filtering ​

  • Individual search boxes are available for:
    • Name
    • Username

Each input filters the list dynamically based on entered text.

Pagination ​

Pagination controls allow you to set how many records to display per page:

  • Options: 5, 10, 25, 50, All

Creating a Reseller Account ​

Clicking the Create Reseller Account button opens the creation form.

Create Reseller form with the Resource Limits section

Fields ​

Reseller Information ​

  • Name (required) - Full name for display
  • Username (required) - Login username
  • Password (required) - Secure password with strength validation
  • Password Again (required) - Confirmation of password

You can click Generate password to auto-generate secure credentials.

Contact Details (optional) ​

  • Email - Primary email address
  • Phone - Contact number

Company Information (optional) ​

  • Company - Business or organization name

Resource Limits (optional) ​

  • Max hosting accounts - The maximum number of hosting accounts the reseller may own. Leave empty for unlimited.
  • Disk limit (MB) - Helper text: Total disk across all the reseller accounts. Leave empty for unlimited.
  • Allow disk overselling - When enabled, the disk limit applies to real usage instead of allocation; allocation may exceed it.
  • Bandwidth limit (MB) - Monthly bandwidth cap. Helper text: Total monthly bandwidth across all the reseller accounts. Leave empty for unlimited.
  • Allow bandwidth overselling - When enabled, the bandwidth limit applies to real usage instead of allocation; allocation may exceed it.

See Resource Limits for how allocation and overselling are counted and enforced.

Buttons available:

  • Create - Save the new reseller
  • Create & Create Another - Save and reopen the form
  • Cancel - Close without saving

Resource Limits ​

Resource limits cap how much a reseller can hand out to their own hosting accounts. Every field is optional, and an empty field means unlimited.

  • Max hosting accounts - A hard limit on the number of hosting accounts the reseller may own. Overselling does not apply to the account count: the reseller can never exceed this number.
  • Disk limit (MB) - A cap on disk across all the reseller's accounts.
  • Bandwidth limit (MB) - A cap on monthly bandwidth across all the reseller's accounts.

Allocation versus overselling ​

Each of the disk and bandwidth limits has its own Allow overselling toggle that changes how the limit is counted:

  • Overselling off (allocation) - The limit is measured against allocation, which is the sum of the plan limits of the reseller's accounts. Because allocation is fixed at the plan level, a plan with an unlimited disk or bandwidth value is rejected when it would count toward a capped limit.
  • Overselling on (real usage) - The limit is measured against real usage instead of allocation, so the total allocation may exceed the limit as long as actual consumption stays within it.

Enforcement ​

AdminBolt enforces these limits when a reseller creates a hosting account and when a reseller changes an account's plan, including requests made through the admin and reseller REST API. An action that would push the reseller past a limit is rejected, and the API returns a 422 response.

Resource usage column ​

The reseller list shows a Resource usage column summarizing each reseller against their limits:

  • Accounts: X / Y - accounts owned versus the maximum.
  • Disk: X MB / Y MB (usage) or (allocated) - the suffix is (usage) when disk overselling is on, and (allocated) when it is off.
  • Bandwidth: X MB / Y MB (usage) or (allocated) - the suffix follows the bandwidth overselling toggle in the same way.

Notifications ​

AdminBolt checks reseller usage every 5 minutes and raises a notification when a reseller reaches or exceeds a limit. These notifications appear in the bell menu. Mail and webhook delivery are optional and driven by the matching notification templates.

Impersonating a Reseller ​

Clicking the Login button next to a reseller account allows the admin to impersonate that reseller.

Impersonate Reseller

While impersonating:

  • The top of the screen will display a blue bar with "Impersonating user {username}"
  • The interface switches to the reseller panel layout
  • To stop impersonating, click the Leave button in the top bar

Editing a Reseller Account ​

Clicking Edit opens the form with all fields pre-filled.

Edit Reseller

You can update:

  • Name
  • Username
  • Password
  • Contact and company details

Click Save changes to apply updates.