SpamExperts ​
The SpamExperts page switches incoming spam filtering on and off per domain. With filtering on, mail for that domain is cleaned by the filtering cluster before it is delivered to your mailboxes.
Added in AdminBolt 1.7.0.
Overview ​
URL: /client/spam-experts
The page sits under Emails → SpamExperts. It appears only when your hosting provider offers SpamExperts and your hosting plan includes it.
Reading the list ​
Every domain and parked domain on your account is listed with its filtering state:
| State | Meaning |
|---|---|
| Off | Mail goes straight to the mail server, filtered only by the server's own spam checks |
| Pending | The change has been requested and is being applied |
| Active | Mail is filtered by the cluster before delivery |
| Failed, will retry | The change did not complete; the panel retries it automatically for a while, and gives up after several failed attempts |
Enable filtering ​
Enable filtering on a domain registers it with the filtering cluster and repoints the domain's MX records there.
DNS changes take time to spread, so for up to an hour some senders still deliver to the old route. Mail is not lost during that time: it arrives either filtered or unfiltered, and both paths end at your mailboxes.
Disable filtering ​
Disable filtering restores the MX records to your own mail server and stops filtering. The same propagation delay applies.
Spam Panel ​
Once a domain is Active, Spam Panel opens the filtering cluster's own control panel in a new tab, signed in for that domain. That is where you review quarantined mail, release a message that was held, and manage allow and block lists.
The sign-in link is generated fresh on every click and is short-lived, so use the button rather than bookmarking the address it opens.
Using external DNS ​
If your domain's DNS is hosted somewhere else, the panel cannot change the MX records for you. The page lists the cluster's mail server hostnames and their priorities so you can copy them into your DNS provider by hand.
Related pages ​
- Email Accounts - the mailboxes that receive the filtered mail.
- Mail Delivery - how mail reaches your account.
- Zone Editor - your domain's DNS records, including MX.
- Domains - the domains this page lists.