Accounts

The Accounts page allows administrators to create, manage, and monitor individual hosting accounts under a specific hosting plan.

Overview

URL: /admin/hosting-accounts

This page displays all created hosting accounts. The default visible columns are:

• Username - Account username
• Setup Date - When the account was created
• Quota - Disk quota assigned to the account
• Disk Used - Current disk usage
• Package - The hosting plan assigned to the account
• Reseller/Owner - The reseller or owner of the account
• Suspended - Whether the account is suspended

Toggle Columns

Additional columns can be shown or hidden using the Toggle columns button (grid icon). Available columns include: Disk Usage, Disk Warning, DB Disk Usage, Bandwidth (This Month), Addon Domains, Subdomains, Alias Domains, FTP Accounts, Databases, Email Accounts, Email Forwarders, Email Autoresponders, Domain, Feature List, Status, Provision State.

The Bandwidth (This Month) column and account view report bandwidth for the current calendar month, which resets on the first day of each month.

Actions

• Login - Allows administrators to impersonate the user (impersonation mode)
• View - View account details.
• More options menu:
  • Usage Details - View live usage data for disk, bandwidth, databases, email, etc.
  • Edit Account - Change hosting plan, reseller, or SSH access
  • Change Password - Update the account password
  • Suspend - Temporarily disable account access
  • Delete - Permanently delete the account

Search and Filtering

• Search - Filters records across visible columns.

• Filter - Located next to the search bar:

  • Filter by Hosting Plan
  • Filter by Reseller
  • Filter by Feature List
  • Includes a Reset button to clear all filters

Creating a Hosting Account

Clicking the Create Account button opens a modal with two tabs: Account Information and Reseller.

Tab 1: Account Information

Hosting Configuration

• Domain (required) - Main domain name for the account. A default subdomain is pre-filled based on the server hostname. Internationalised (non-ASCII) domain names are accepted: enter them in Unicode and AdminBolt stores them in Punycode. The document root on the server uses that Punycode form. See Internationalised domain names.
• Hosting Plan (required) - Select one of the available hosting plans from the dropdown.

Account Credentials

• Username (required) - System username for the hosting account.
• Password (required) - Secure password input with a strength indicator.
  • Password strength is displayed below the field (e.g., "Weak password", "Strong password").
  • Click Generate Secure Credentials to auto-generate a strong password.

Tab 2: Reseller

Reseller Details

• Reseller - Assign the account to a reseller (optional). Select from the dropdown or leave empty.

Buttons

• Create - Save the hosting account.
• Cancel - Close the modal without saving.

Impersonating a User

Clicking the Login button next to a hosting account will impersonate that user and open their dashboard.

While impersonating:

• A blue bar appears at the top of the screen indicating "Impersonating user {username}"
• You will see the user's interface exactly as they would
• To exit impersonation mode, click the Leave button in the top bar

Viewing Hosting Account Usage

You can view detailed usage per account:

This dialog displays current usage vs. limits for various hosting resources, including:

Resource	Used	Total	Usage
Disk Space	e.g. 0.14 MB	e.g. 10000 MB	e.g. 0%
Database Disk Space	e.g. 0.00 MB	e.g. 9999.86 MB	e.g. N/A
Bandwidth (This Month)	e.g. 5.57 MB	e.g. 50000 MB	e.g. 0%
Addon Domains	e.g. 2	e.g. 5	e.g. 40%
Subdomains	e.g. 1	e.g. 5	e.g. 20%
Alias Domains	e.g. 0	e.g. 5	e.g. 0%
FTP Accounts	e.g. 3	e.g. 5	e.g. 60%
Databases	e.g. 2	e.g. 5	e.g. 40%
Email Accounts	e.g. 4	e.g. 5	e.g. 80%
Email Forwarders	e.g. 1	e.g. 5	e.g. 20%
Email Autoresponders	e.g. 0	e.g. 5	e.g. 0%

Note: Values shown above are examples. The actual usage will depend on each individual account's activity and plan limits.

You can click Refresh Data to update usage stats.

Editing a Hosting Account

You can modify:

• Hosting Plan - Reassign the user to a different plan.
• Reseller - Assign or change the reseller.
• Bandwidth Limit Override - A per-account monthly bandwidth cap in MB. Helper text: Overrides the hosting plan bandwidth limit for this account only. Leave empty to use the plan limit, 0 means unlimited. The override survives a plan change, so switching the account to a different plan does not reset it. The account owner cannot change or remove it from the client panel.
• SSH Access - Toggle SSH on or off. This toggle appears only when the server provides an isolated SSH mechanism, which is CloudLinux or the SecureBox module. On CloudLinux servers, SSH access works natively through CageFS.

Click Submit to apply changes.

Changing Password

From the dropdown menu, select Change Password.

• Enter a new password and confirm it
• Password strength will be displayed
• You can auto-generate a secure password with the built-in generator
• Click Submit to apply the new password