Accounts

The Accounts page allows administrators to create, manage, and monitor individual hosting accounts under a specific hosting plan.

Overview

URL: /admin/hosting-accounts

This page displays all created hosting accounts. The default visible columns are:

• Username - Account username
• Setup Date - When the account was created
• Quota - Disk quota assigned to the account
• Disk Used - Current disk usage
• Package - The hosting plan assigned to the account
• Reseller/Owner - The reseller or owner of the account
• Suspended - Whether the account is suspended

Toggle Columns

Additional columns can be shown or hidden using the Toggle columns button (grid icon). Available columns include: Disk Usage, Disk Warning, DB Disk Usage, Bandwidth, Addon Domains, Subdomains, Alias Domains, FTP Accounts, Databases, Email Accounts, Email Forwarders, Email Autoresponders, Domain, Feature List, Status, Provision State.

Actions

• Login - Allows administrators to impersonate the user (impersonation mode)
• More options menu:
  • Usage Details - View live usage data for disk, bandwidth, databases, email, etc.
  • Edit Account - Change hosting plan, reseller, or SSH access
  • Change Password - Update the account password
  • Suspend - Temporarily disable account access
  • Delete - Permanently delete the account

Search and Filtering

• Search - Filters records across visible columns.

• Filter - Located next to the search bar:

  • Filter by Hosting Plan
  • Filter by Reseller
  • Filter by Feature List
  • Includes a Reset button to clear all filters

Creating a Hosting Account

Clicking the Create Account button opens a modal with two tabs: Account Information and Reseller.

Tab 1: Account Information

Hosting Configuration

• Domain (required) - Main domain name for the account. A default subdomain is pre-filled based on the server hostname.
• Hosting Plan (required) - Select one of the available hosting plans from the dropdown.

Account Credentials

• Username (required) - System username for the hosting account.
• Password (required) - Secure password input with a strength indicator.
  • Password strength is displayed below the field (e.g., "Weak password", "Strong password").
  • Click Generate Secure Credentials to auto-generate a strong password.

Tab 2: Reseller

Reseller Details

• Reseller - Assign the account to a reseller (optional). Select from the dropdown or leave empty.

Buttons

• Create - Save the hosting account.
• Cancel - Close the modal without saving.

Impersonating a User

Clicking the Login button next to a hosting account will impersonate that user and open their dashboard.

While impersonating:

• A blue bar appears at the top of the screen indicating "Impersonating user {username}"
• You will see the user's interface exactly as they would
• To exit impersonation mode, click the Leave button in the top bar

Viewing Hosting Account Usage

You can view detailed usage per account:

This dialog displays current usage vs. limits for various hosting resources, including:

Resource	Used	Total	Usage
Disk Space	e.g. 0.14 MB	e.g. 10000 MB	e.g. 0%
Database Disk Space	e.g. 0.00 MB	e.g. 9999.86 MB	e.g. N/A
Bandwidth	e.g. 5.57 MB	e.g. 50000 MB	e.g. 0%
Addon Domains	e.g. 2	e.g. 5	e.g. 40%
Subdomains	e.g. 1	e.g. 5	e.g. 20%
Alias Domains	e.g. 0	e.g. 5	e.g. 0%
FTP Accounts	e.g. 3	e.g. 5	e.g. 60%
Databases	e.g. 2	e.g. 5	e.g. 40%
Email Accounts	e.g. 4	e.g. 5	e.g. 80%
Email Forwarders	e.g. 1	e.g. 5	e.g. 20%
Email Autoresponders	e.g. 0	e.g. 5	e.g. 0%

Note: Values shown above are examples. The actual usage will depend on each individual account's activity and plan limits.

You can click Refresh Data to update usage stats.

Editing a Hosting Account

You can modify:

• Hosting Plan - Reassign the user to a different plan
• Reseller - Assign or change the reseller
• SSH Access - Toggle SSH on or off

Click Submit to apply changes.

Changing Password

From the dropdown menu, select Change Password.

• Enter a new password and confirm it
• Password strength will be displayed
• You can auto-generate a secure password with the built-in generator
• Click Submit to apply the new password